FATAL ERROR: Inventory existence check failed with error message: "Failed to determine EpmSystem_ home"

Here is one of the issues I have faced today, after applying few patches on one of our Hyperion Servers we were not able to run the EPM configurator, it was ending up in following error:

We assumed that this may because of the patches we applied. Normally this error comes when you use a different user account for maintenance activities then the one which you have used during EPM installation. In that case we can modify the inventory file and change the user name in the file and re-run the configuration. The complete solution is well defined in the following Oracle's KM document:
Enterprise Performance Management 11.x Configuration Utility Does Not Launch And Returns Error: "Inventory existence check failed for EpmSystem_username home was not found" [ID 1342764.1]


For me, I was using the same OS user for all the activities, still was ending up in the same error and unfortunately EPM System Configurator was not even updating any logs at all. Every time we were running it was ending in the same error weather we were double clicking and running configTool.bat or were executing it from the command prompt.

Finally Venu (A very good friend of mine) has suggested me to give a try to StartConfigTool.bat -manual -console, it finally gave my an actual error message for which I was fighting for hours. The error message was:

FATAL ERROR: Inventory existence  check failed with message "Failed to determine  EpmSystem_hypsql Home: "
java.lang.Exception: java.lang.UnsatisfiedLinkError: E:\Oracle\Middleware\EPMSystem11R1\oui\lib\win64\oraInstaller.dll: Can't load AMD 64-bit .dll on a IA 32-bit platform

Then I finally checked my SetJavaRunTime.bat and realized that its making configurator looking for a 32bit .dll but we were on 64bit environment.

Things we can take from this post are:
1. If you "have to use" a different system account for maintenance activities then use that Oracle KM article,
2. If you are not getting any error messages then try starting configuration using manual mode,
3. Keep fighting you will get the solution :)

Cheers..!!
Rahul S.
https://www.facebook.com/HyperionPlanning

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