It's not merely buying technology, leveraging that technology is the key!
Adopting new technology can be considered one of the pillars of progressive thinking, however, next crucial step is to effectively leverage the technology to drive value for customers, business, stakeholders, technology users and enhance their capabilities. This can be achieved by: Choosing tech with internal/external customer focus · Planning effective change management to increase adoption and usage of tech through a focus on varying learning needs by a group of users such as age, preference, impact on their work etc. Planning for lag effect and investing in building readily available resources and tools to support learning and adoption and a greater focus on users who have no willingness to adopt Being open-minded to bring in new talent to help and support the transition From my finance transformation journeys I remember two cases of gross margin financial planning implementation where the client wanted to o...