Completion status for ocm is Fail: Fail [ Unknown ] installing ocm


When it comes to 11.1.2.X, some times installation of common components fails, Common components includes installing essbaseProductCommonComponents, installing ocm, installing oracle_common, installing productCommonComponents,installing tools, installing commonComponents, installing essbase_integration_services, installing OUI etc. and we get fail status for OCM in installation summary logs:
Completion status for ocm is Fail
Fail [ Unknown ] installing ocm
Fail ocm assembly was not saved in SoftwareRegistry.
Fail commonComponents assembly was not saved in SoftwareRegistry.
Summary: Fail
In windows: Install, com.hyperion.cis.OCMOracleHomeSetup, dbg, Finished with exit code 0
com.hyperion.cis.OCMOracleHomeSetup, wrn, OCM installation check failed: C:\Oracle\Middleware\EPMSystem11R1\ccr\bin\configCCR.exe does not exist or In Linux: Install, com.hyperion.cis.OCMOracleHomeSetup, wrn, OCM installation check failed: /opt/app/oracle/middleware/EPMSystem11R1/ccr/bin/configCCR does not exist

Though we can ignore this error and go ahead with configuration because its just failing for Oracle Configuration Manager. Oracle Configuration Manager is used to collect client configuration information and upload it to the Oracle repository. When the client configuration data is uploaded on a regular basis, customer support representatives can analyze this data and provide better service to the customers. For example, when a customer logs a service request, they can associate the configuration data directly with that service request. The customer support representative can then view the list of systems associated with the customer and solve problems accordingly.For more information on OCM please visit: http://docs.oracle.com/cd/B19306_01/install.102/e10041/intro.htm



Above issue occures because: 
1. Some missing/corrupted files in the CCR bin folder
2. Can be the access issue
3. You haven't downloaded Additional Content (This will fail the installation for other components under Common Components as well),
For Case1: One of the ways to resolve the issue is:
1. Go to a server where EPM is installed successfully, (Contact me if you need the backup of bin folder)
2. Copy bin folder from MIDDLEWARE_HOME\epmsystem11r1\ccr location,
3. Come back to the server where installation is failing,
4. Back up Bin Folder or Rename it,
5. Paste Bin Folder it to the server where you are facing this issue,
6. Make sure the user who is installing EPM system has the write access to this folder.
Make sure that you copy the folder from the server where you the have the same environment.
Case2: Check the access to folder for the user who is installing EPM.
Case3: We have a separate component in E-Delivery as "Oracle Hyperion Enterprise Performance Management System Additional Content Release 11.1.2.1.0" Please download and extaract the same to the installable folder.

Try installing again! All the best!

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